Frequently Asked Questions
How long does it take you to send me the report?
We extract the data from MailChimp 48 hours after the campaign was sent out. Then, it takes us one business day to turn them into an actionable and easy-to-share report.
Do I have to commit to a contract on the monthly plans?
No. Our monthly service is billed using a recurring monthly subscription. There are no contracts to sign, setup fees or cancellation fees. Just choose the plan you prefer on our signup page.
How can I create my MailChimp API Key?
To create your API key, just click here. If you need more details on how to create your API key, you can follow this step-by-step guide we created for you.
What is the MailChimp API Key used for?
To create your reports and provide advice to improve your campaign, we automatically retrieve data from your MailChimp account. The API Key allows us to connect to your MailChimp account to retrieve this data.
What do you access in the MailChimp account?
To create your reports we access data about your past campaigns, your reports and your subscriber lists. That’s all we’ll ever do.
I don’t want you to access my MailChimp account anymore. How can I do that?
All you have to do is to disable the API Key you used to create your ReportChimp account. To disable the key, just follow the steps in the “Disable an API Key” section from this article in the MailChimp Knowledge Base.
Do you provide any other way to integrate ReportChimp and MailChimp?
We will very soon be able to simply add ReporChimp into your registered applications. It’s in beta at the moment. If you would like to join the beta, just let us know.